FAQ

Sleepy Elle is an organic baby comforter designed to provide familiarity, comfort, and reassurance through everyday moments, sleep routines, and travel.

A baby comforter, sometimes called a lovey, security blanket, or comfort toy, is a soft companion designed to help create familiarity and comfort during sleep and daily routines.

Many children naturally become attached to a familiar comfort object. A comforter can help provide reassurance during sleep routines, travel, daycare, naps and life’s little transitions.

Because little hands tend to hold onto their favourite comforters everywhere.

Sleepy Elle is crafted from natural, breathable fibres chosen for their softness, comfort and suitability for delicate skin. Made using GOTS-certified organic cotton and OEKO-TEX® STANDARD 100 certified materials, Sleepy Elle is designed to be a companion children can cuddle, carry and keep close throughout the day.

Sleepy Elle is crafted from 95% certified organic cotton and 5% natural recycled fibres, and is made using GOTS-certified organic cotton and OEKO-TEX® STANDARD 100 certified materials.

Always follow current safe sleep recommendations. For infants under 7 months, Sleepy Elle should only be used under direct adult supervision and should not be left in a cot or sleep space. Please refer to our Safety Information page for full guidance.

Yes. Sleepy Elle can be machine-washed cold with similar colours. Please refer to the Care Instructions section for full details.

Yes. Sleepy Elle is lightweight and designed to travel easily between home, holidays, daycare and everyday outings. It also features a practical attachment strap, allowing it to be secured to prams, nappy bags and carriers to help keep it close by while on the go.

Each Sleepy Elle arrives inside a signature Maison Elle keepsake box and includes a removable story card. The keepsake box is designed to be repurposed for storing photographs, treasures and special memories long after unboxing.

The removable insert helps present and protect Sleepy Elle during gifting and unboxing. It can be removed so the keepsake box may be reused as a memory box for photographs, cards, and treasured keepsakes.

Sleepy Elle is designed to be treasured long after childhood. Our signature keepsake box is intended to be reused for storing photographs, milestone cards, letters and other meaningful memories.

Each Sleepy Elle arrives in a signature Maison Elle keepsake box, making it a thoughtful baby shower gift, newborn gift or first birthday gift.

Yes. As each Sleepy Elle is handmade, slight variations may occur and are considered part of the character and charm of the product

Sleepy Elle is thoughtfully designed in Australia and crafted using carefully selected certified materials chosen for comfort, quality, and everyday use.

Yes. Maison Elle is a growing collection of thoughtfully designed nursery and childhood keepsakes. Join our mailing list to be the first to hear about future releases and limited editions.

Our customer care team can be contacted at hello@bymaisonelle.com. We aim to respond to enquiries as quickly as possible during business hours.

We accept returns on unused items within 14 days of delivery, provided they are returned in their original condition and packaging.

Return shipping costs are not covered by Maison Elle unless the item is faulty or an incorrect item has been received.

Please refer to our Returns Policy for full details.