Shipping policy

we currently deliver within australia only, with international shipping planned for the future.

complimentary standard shipping is included on all australian orders.

express shipping is available for an additional cost, calculated at checkout.

orders are processed within 1 to 2 business days.

standard delivery generally takes 2 to 7 business days after dispatch, depending on your location.

once your order has been dispatched, you will receive a shipping confirmation email with tracking details so you can follow your parcel.

please ensure your shipping address is correct before placing your order. maison elle cannot be responsible for delays or additional costs resulting from incorrect address information.

if your parcel is delayed, lost or arrives damaged, don't hesitate to get in touch with us at hello@bymaisonelle.com and we will assist you in working with the shipping carrier to resolve the issue.

for any questions regarding shipping, don't hesitate to get in touch with hello@bymaisonelle.com